Privacy Policy

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Name, email address, and contact information
• Professional details and role information
• Course enrollment and payment information
• Communication preferences and interests
• Feedback, survey responses, and testimonials
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• Providing and managing our training services
• Processing course registrations and payments
• Sending newsletters and marketing communications
• Responding to your inquiries and support requests
• Improving our website and services
• Conducting research and analysis
• Complying with legal obligations
• Protecting against fraud and ensuring security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email marketing services
• Analytics and reporting
• Customer support

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal proceedings or court orders
• Government or regulatory requests
• Protection of our rights and property
• Safety concerns

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website functionality and performance

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access or disclosure
• Alteration or destruction
• Loss or theft
• Misuse or abuse

Security measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Pursue legitimate business interests

When information is no longer needed, we will securely delete or anonymize it in accordance with our retention policies.

7. Your Rights and Choices

Under applicable privacy laws, you may have the following rights:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Updates

• Correct inaccurate or incomplete information
• Update your contact details and preferences

Deletion

• Request deletion of your personal information
• Right to be forgotten (subject to legal requirements)

Marketing Communications

• Unsubscribe from newsletters and marketing emails
• Opt out of certain communications
• Update communication preferences

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Other appropriate safeguards

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our services

Your continued use of our services after such updates constitutes acceptance of the revised policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Governing Law

This Privacy Policy is governed by the laws of South Australia, Australia. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of South Australia.